We are Committed to Protect Your Information
FusionHealth® and its affiliated parties (“FusionHealth”) are committed to protecting the privacy of your personal and health information. At FusionHealth, we understand that health is a very personal, private subject, and we want you to feel as comfortable as possible visiting our website and using its services. FusionHealth takes this responsibility very seriously.
Our Website Privacy & Security Policy describes what information we collect on-line, how we protect it, and what choices you have about how that information is used. We urge you to read this Policy carefully so that you will understand both our commitment to you and your privacy, and how you can participate in that commitment. Should you have any questions about this policy or our privacy practices, please contact through the Contact link on our website or write to:
Data Privacy and Security Officer
5000 Research Court, Suite 500
Suwanee, GA 30024
Collection and Use of Personal Information
FusionHealth will collect information that identifies you (“personal information”) on-line when you voluntarily provide it to us through our website and information systems, such as your first and last name, telephone number, e-mail address in addition to your comments or inquiry. In addition, we may collect information that you voluntarily provide to us through responses to questionnaires, customer satisfaction surveys, and service request forms.
We may collect certain information about your use of our system, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet, the date and time you access the site, the pages that you access while at the site and the Internet address of the website from which you linked directly to our website. This information is used to help improve our website, analyze trends and administer the site. Additionally, when using the FusionHealth KOEO platform, this information is used to detect unauthorized access and hacking attempts.
FusionHealth operates a secure application platform (KOEO) through which patients can track their progress and communicate with FusionHealth staff regarding their care. We may collect information that will allow you to establish a username and password within KOEO. Messages relayed to and from KOEO become a part of your medical record.
How We Use Personal Information Collected
A) Internal Uses
Personal information is collected and used (1) to provide you with the services and products you request, (2) to assist with your questions about our services, billing, payment methods or use of our web site, (3) to process or collect payments made in connection with our services to you, and (4) to evaluate our services and to conduct customer surveys.
We also may use your information within FusionHealth, with your consent, to send you information that maybe of interest to you.
B) Disclosure of Personal Information to Third Parties
We will not give, sell, rent, loan, or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so, (2) we are legally required to do so, for example, in response to a subpoena, court order, or other legal process, and/or (3) it is necessary to do so in order to protect and defend the rights or property of this web site.
However, please be aware that if you have questions about our services and choose to contact us by e-mail, your e-mail will be delivered through the Internet. Please exercise caution when sending sensitive information by e-mail as e-mail is not a secure means of communication.
We also may share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.
We may also share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users. Please be aware that if you have questions about our services and choose to contact us by e-mail, your e-mail will be delivered through the Internet. Please exercise caution when sending sensitive information by e-mail as e-mail is not a secure means of communication.
Collection, Use, and Disclosure of Non-personal Information
How We Protect Information Online
It is our policy to protect your account information against unauthorized access or release. In addition, we have procedures that limit FusionHealth employees and contractors’ access to personal information. Only those employees and contractors with a business reason to know have access to such information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity.
Links to Other Sites
By using our web site, you consent to the collection, use and disclosure of information as described in this policy.
Effective Date: December 30 2015
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